Admission Open for Airline Customer Service
Aviation (Aviation)
Shortlisted by 26+ Students
Location: Bengaluru/Bangalore
Duration: 1 YEAR
Regular / Offline
Average Fees: ₹ 31500
Highlights • Suited for professionals seeking career growth and students needing quick employment with limited funds. • Focuses on improving customer support skills in the airline industry. • Free food, accommodation, and transportation are provided, covering all essential needs during training. • Hands-on experience includes real-time projects and visits to industry-relevant locations, such as in-flight training. • Branded laptops are supplied for online learning, project work, and collaboration, with access to expert resources. • grooming, makeup training, and uniform etiquette are included to prepare students for careers in the airline industry. • Guarantees 100% post-placement support and opportunities for job placements both domestically and internationally.
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Diploma in Airline Customer Service Executive
by Aviation Aerospace Sector Skill Council of NSDC
Why Choose Airline Customer Service
Airline customer service involves supporting passengers before, during, and after their flights. Despite the challenges and complexities of air travel, enhancing customer service leads to improved customer satisfaction, better travel experiences, and higher service ratings.
Who Should Enroll
This course is ideal for working professionals seeking career advancement or students looking for immediate job opportunities who may not have substantial funds for education.
Course Duration: 6 to 12 Months
Total Fees: INR 31,500
Course Highlights
Safety and Security Procedures
Air cabin crew ensure passenger safety and comply with aviation authorities' standards. They must stay alert, especially during take-offs and landings when emergencies are most likely.
Safety Policy and Safety Management System
Training includes a systematic approach to managing safety, with a focus on organizational structures, policies, and procedures. The aim is to ensure cabin crew are competent within the Safety Management System (SMS).
Passenger Check-In
Cabin crew handle passenger comfort and safety during flights. Training ensures they meet regulatory requirements and operate efficiently and courteously.
Passenger Boarding
Crew members welcome passengers with positive attitudes. The training emphasizes maintaining a professional demeanor, even amidst demanding work hours.
Manage Lounge Services
This module focuses on delivering exceptional service and ensuring a smooth customer journey through the airport.
Manage Passenger Complaints at Airport
Training covers effective management of passenger complaints and navigation of operational data to ensure safe air and ground operations.
Teamwork & Communication
Emphasizes the importance of multilingual skills for accommodating international travelers.
Employability & Entrepreneurship
Explores career opportunities in aviation and related transport sectors, highlighting the potential for global career adventures and the benefits of travel-related jobs.
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