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Frequently Asked Questions

FAQ For Companies

You may join the program by signing up at Promilo app or by visiting Promilo.com and clicking on the Login option on the page. Here you will follow the prompts to register for Promilo Member. In order to sign up, you must provide your full name and email address. If you sign up online, you will need to create a password. There is no cost to join the Promilo Member Conis loyalty program.

By becoming a Promilo member, you agree that you have read, understood and agree to be bound by the program Terms & Conditions, and by the terms of our Privacy Policy, our website Terms and Conditions and by any changes or modifications we may make.

Sawara Solutions Pvt ltd, in its sole discretion, can terminate any member for any reason, including but not limited to any failure to comply with the program Terms & Conditions and/or website Terms & Conditions.

If you decide you no longer want to be a part of the program, you can opt-out by visiting and logging-in to your Promilo Member account on Promilo.com, or by contacting 903 500 0050

Coin, benefits and points earned through Promilo Coins have cash value, but are non-transferable third party and can be remeeded as per the promilo coin policy. You can convert the coins to available our paid service, multi-brand vouchure, or transfer the convertable amount to your respective amount directly after deduction of government tax (applicable)

Promilo Coins is available to Promlo member - individuals / profesional who are legal residents of the India (including its territories and possessions) and at least 18 years of age or older and who provide and maintain a valid email address.

You can update your information by logging into your Promilo account on Promilo.com / app or contacting us

Your current details and Coins status are accessible in the myAccount & Report section on Promilo.com / App

It's free and easy. Go to our sign up page and enter your email address and a password of your choice If you need help, please contact us.

Accounts, program rewards, benefits, nor points may be shared or combined. Only the respective associated member gain for the activites performed and engaging with the brand may accumulate rewards, benefits and points.

Your Promilo password is the same password as your Promilo Account password, and it can be reset by selecting “Forgot Password” at the log-in page on Promilo.com / App

There are multiple ways to earn coins on promilo.com
Every single Promilo coins hold INR 0.10 Pasia value
Member start earning from joining the promilo member account onwards
Basically you earn coins in promilo for every different acitivity performed by you or your referred individuals activities
Activities Like :
  • Whenever you're login to your account & browsing, than on every time login you earn X number of coins
  • When you're browsing the solution provider based on your need and viewing the compelete video of the solution provider than you will earn X Number of coins
  • Whenever you shortlist and create an appiontment for yourself, you earn X number of Coins
  • When you join your confrimed meeting with the interested solution provider, you earn X number of coins
  • When you have referred any of your friend to join the promilo community and while joining he had used your reffereal code than whatever the activities performed by him then you will get another X number of coins for next 12 months
Coins number / value will be different for every member based on their time spent and current profile

You can redeem your coins at any point in time, but the minmum value should be INR 500/- which is equivalent to 50K Promilo coins

No, your Promilo coins never expire

Normally it happens immediately based on your activity that your earn coins will showcase but It may take up to 2-3 working days for eligible purchases and other program activities to post to your account. If coins have not been credited to your account within 30 days, please contact Customer Service at 903 500 0050 or writes to us at info@promilo.com/ issue@promilo.com

If you have questions related to your membership account, please contact Customer Service at Promilo.com, email - info@promilo.com/ issue@promilo.com or 903 500 0050

We reserve the right to change without notice program benefits, how you reach and unlock each program, how you earn coins and how we evaluate and reward your eligible coins and/or other program activity.

There's no limit to how much you can earn. We offer you coins rewards for engaging with brands, as well as coins on browsing & doing different activity based on your requirement. Remember, we also save you money with access to thousands of automatic coupons and offers, and displaying price savings when we find you a better deal.

You can also earn even more by inviting your friends to join Promilo. Some Promilo users are earning thousands just by inviting their friends!

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