ACCOR
Shortlisted by 4+ Applicants
Location: Delhi
Experience: 0-3 Years
Work Mode: WFO
Salary: ₹ 40K - 50K
About the company Stretch your getaway further with up to 20% off when you stay 2 nights or more at over 1,200 participating hotels across Asia Pacific, the Middle East and Africa. From luxury escapes and stylish city stays to family-friendly comfort and budget-friendly breaks, your stay comes with even more value.
Company Name: ACCOR
Company Type: Hospitality
Company Size:
Brand: Customer Service & Upselling Executive
Job Title
Customer Service & Upselling Executive – US Voice Process (Telecommunications)
Compensation & Benefits
CTC: ₹4,80,000 per annum (approx. ₹40,000 per month)
Performance-based incentives (as applicable)
Both-side cab facility
Statutory benefits as per company policy
Work Schedule
Job Overview
The Customer Service & Upselling Executive will handle inbound and outbound voice interactions with US-based telecom customers, providing high-quality customer support and ensuring prompt resolution of queries and concerns. The role also involves identifying relevant opportunities to recommend suitable value-added products or services through a consultative and customer-focused approach. This position emphasizes service excellence and customer satisfaction, with no rigid sales targets.
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