Selected intern's day-to-day responsibilities include:

1. Communicate with customers by phone, chat or email
2. Manage difficult or emotional customer situations
3. Respond promptly to customer needs and solicit customer feedback to improve service product ratings on various e-commerce platforms like Amazon, Flipkart, etc.
4. Follow up on order shipment and delivery for 100% customer satisfaction
5. Adjust complaints concerning billing, shortages/overages, or service rendered, referring complaints of service failures to designated departments for investigation.
6. Effective communication, writing, and presenting clearly with persuasion

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