Job Description

Job Title: Academic Counsellor

Location: Horamavu, Bangalore

Employment Type: Full-Time

About the Role:

• We are seeking passionate and results-driven Counsellors to join us.
• The ideal candidate will be responsible for guiding and counselling students ,  parents , Industries about our courses and offerings .
• The role involves understanding learners' aspirations, suggesting suitable academic programs, and helping them make informed decisions.

Key Responsibilities:

• Counsel students and parents on courses offered under the NIFS India
• Conduct face-to-face and telephonic counselling sessions to convert walk-ins, leads, and inquiries into admissions.
• Understand student requirements and offer personalized guidance based on career goals.
• Maintain detailed records of student interactions and follow-up activities in the system.
• Meet and exceed weekly/monthly targets related to enrolments and follow-ups.
• Act as a brand representative of NIFS India and maintain a high standard of customer service.
• Support in organizing and conducting academic seminars, webinars, and events.
• Collaborate with the marketing and operations team for lead management and student engagement initiatives.
• Build and maintain strong relationships with students and parents by acting as a trusted career advisor.
• Maintain accurate records of all customer interactions, feedback, and sales activity in the system.
• Cold call and qualify potential leads from a designated target audience.
• Deliver impactful sales presentations over the phone, highlighting the value and benefits.

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