Tele Sales Executive (Credit Card Department) at Genius Consultants Ltd, Bengaluru/Bangalore

Tele Sales Executive (Credit Card Department)

Genius Consultants Ltd

Shortlisted by 28+ Applicants

Location: Bengaluru/Bangalore

Experience: 0-1 Years

Work Mode: Regular / Offline

Salary: ₹ 0 - 1.9L

About the company Genius is an ISO IEC 27001:2013 certified 31 years young company and started its business operation with Permanent Staffing Solutions as its core competency under the leadership of Mr.R.P.Yadav (Chairman & Managing Director) . Subsequently, Genius diversified its operation into Flexi Staffing Solutions which was launched in 2001 that deals with outsourcing of manpower. During the course of its further diversification, Genius has launched five of its featured products, namely Payroll Processing Services, Background Checks & Verification Services, Statutory Compliances Management , Facility Management & Security Services and HRMS & Payroll on Cloud.

Company Name: Genius consultant

Company Type: MNC's

Company Size: 101 - 500

Brand: Tele Sales Executive (Credit Card Department)

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Frequently Asked Questions

As a Tele Sales Executive in the Credit Card Department at Genius Consultants, your primary focus would be on promoting and selling credit card products to potential customers over the phone. Here's a brief job description tailored to this specific role:

Prospecting: Identify and reach out to potential customers who may be interested in acquiring credit cards. This could involve leads provided by the company or generated through marketing efforts.

Product Knowledge: Develop a comprehensive understanding of the credit card products offered by Genius Consultants, including their features, benefits, rewards programs, interest rates, fees, and terms and conditions.

Consultative Selling: Engage in consultative selling techniques to understand the needs and financial situations of potential customers. Tailor your pitch accordingly to demonstrate how the credit card products can meet their specific requirements and provide value.

Building Rapport: Build rapport and establish a positive relationship with potential customers through effective communication and active listening. Address any questions or concerns they may have about the credit card products with clarity and confidence.

Handling Objections: Anticipate and address potential objections from customers regarding credit card features, terms, or eligibility criteria. Overcome objections with persuasive responses and provide reassurance when necessary.

Closing Sales: Guide potential customers through the application process and facilitate the completion of necessary paperwork to acquire the credit card. Employ effective closing techniques to secure sales and meet or exceed sales targets.

Compliance and Regulation: Ensure compliance with relevant laws, regulations, and industry standards governing the sale and marketing of credit card products. Adhere to company policies and procedures regarding sales practices and customer privacy.

Documentation and Reporting: Maintain accurate records of customer interactions, including details of calls, inquiries, applications, and sales outcomes. Provide regular reports to management on sales performance and key metrics.

Continuous Learning: Stay updated on changes in credit card offerings, industry trends, and competitor activities. Continuously enhance your product knowledge and sales skills through training and professional development opportunities.

Customer Service: Provide excellent customer service throughout the sales process and beyond. Address any post-sale inquiries or issues promptly and professionally to ensure customer satisfaction and retention.

 

Location: MG Road near infantry road, Bangalore

Salary: 16 to 18k Per Month + ESI PF

 

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