Frequently Asked Questions

Selected intern's day-to-day responsibilities include:

1. Work on the recovery of monies owed to clients in respect of credit-insured transactions, bonds, and of uninsured debts placed for collections
2. Work on direct debt chasing as well as liaison with 3rd party debt collectors, legal representatives, and/or administrators/receivers
3. Contact debtors by telephone in order to successfully collect the debt that they owe
4. Work on the improvement of collection processes and results - reduce time to collection, decrease operating expense, and/or schedule reminder calls or escalate process, including a final notification that outlines the next step if payment is not received
5. Make follow-up communications a priority to ensure that customers keep their commitments.
6. Manage a portfolio of debts, and implement the agreed processes and systems to achieve desired goals and results
7. Own and maintain the day-to-day relationship with clients, debtors, and 3rd parties including negotiation over recommended action

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